Privacy Policy

Al-Markazi B2B Learning Solutions (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit and use our site and services related to B2B marketing strategy development, digital training platforms, corporate learning management systems, content creation and distribution, analytics, and performance tracking.

Information We Collect

We collect information necessary to provide and improve our services. This includes:

• Personal identification information such as names, business titles, company names, contact details, and mailing addresses provided by you when registering for or using our services.
• Information collected automatically through cookies and similar technologies to enhance user experience and analyze site usage.
• Data regarding your interactions with our learning management systems and content platforms, including usage metrics and performance analytics.
• Any other information you voluntarily provide through forms, communications, or feedback.

How We Use Your Information

We use the collected information for purposes including but not limited to:

• Delivering, managing, and improving our digital training and corporate learning services.
• Developing and tailoring marketing strategies to business clients.
• Operating analytics and performance tracking to enhance service effectiveness.
• Communicating important updates related to our services and responding to inquiries.
• Complying with legal obligations and protecting our rights.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, we process your personal data based on your consent, the necessity of performance of a contract, compliance with legal obligations, legitimate interests pursued by us, or other lawful grounds as applicable.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our services, such as technology providers, analytics services, and content distributors, subject to confidentiality and data protection obligations.

We may disclose personal data if required to comply with legal processes, enforce our terms of service, or protect against fraud or unauthorized activities.

International Data Transfers

Data collected through our platform may be stored and processed in Qatar or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your personal data in compliance with GDPR and relevant laws when transferring information internationally.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Subject to applicable laws, you have rights regarding the personal data we hold about you, including:

• Accessing your personal data.
• Requesting correction or deletion of inaccurate or incomplete data.
• Objecting to or restricting processing of your data.
• Withdrawing consent where processing is based on consent.
• Requesting portability of your data.
• Lodging a complaint with a supervisory authority if you believe your data rights are violated.

To exercise these rights, please contact us by mail at:
Al-Markazi B2B Learning Solutions
18 Al Sadd Street, 3rd Floor
Doha, Doha Municipality
3050, Qatar

Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or destruction.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to improve functionality, analyze usage, and personalize your experience. You may manage or disable cookies through your browser settings, although this may affect certain site features.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Information

For any questions or concerns regarding this privacy policy or data protection practices, please contact us by mail at the address provided above.

By using our online platform and services, you acknowledge that you have read and understood this privacy policy and agree to its terms.